- » Ring Resizing
- » Broken Ring Repair
- » Lost Ring Replacement
- » Upgrading My Ring
- » Delivery Time
- » Signature Required For Delivery
- » Missing a Delivery
- » My School Is Not Listed
- » Custom Rings & Jewelry
A: We will resize your Signitas ring for free if you submit it within 30 days of the date it was received. After this, we can resize your ring for a small fee. Please contact us at firstname.lastname@example.org or (800) 643-3776 for a cost estimate and details on how to ship to us. You may also bring your ring to one of our representatives during a sales event. Please note: resizing and refinishing rings typically takes 2 to 3 weeks.
A: At any time, we will repair or replace any defect in materials or workmanship for free. For other repairs or restoration, a fee may apply. Please call us at (800) 643-3776 or email us at email@example.com for instructions on how to ship your ring to us for assessment.
A: Yes. For more information, please call us at (800) 643-3776 or email us at firstname.lastname@example.org.
A: Yes. We offer a special upgrade option when changing to a higher karat gold. The cost will be the current price difference between the two rings. Please call us at (800) 643-3776 or email us at email@example.com with your request.
A: Please allow from 6 to 8 weeks for your item to be custom-made and delivered. You will get an email notification when your ring is shipped and you will be able to see the status when you log in to our website. After you receive the shipping notification email, delivery will take 2 business days if you are located within the US, or 5 to 10 business days if you are located outside of the US. For a more precise estimate of your order's date of delivery or to request a tracking number, please call us at (800) 643-3776 or email us at firstname.lastname@example.org.
A: Because signature is always required, if no one will be at your home address during business hours to sign for the package, we suggest getting the package delivered to a business address.
A: Please call us at (800) 643-3776 or email us at email@example.com so we can reschedule a delivery on your behalf.
A: We can certainly see if we can make a class ring for your school. Please contact us at (800) 643-3776 or at firstname.lastname@example.org with your request.
A: Yes! We can engrave virtually any custom design. Please contact us at (800) 643-3776 or at email@example.com with your request. We will typically need high resolution artwork of your design. Our team will work with you to produce a rendering before engraving your ring or jewelry.